Join Our Mission to Revolutionise Fashion

We’re taking a stand against bad fits and broken things. We demand a change in standards, clothes that fit better and last longer. Clothes that save water, carbon, textiles, time and money from going to waste. We want to make change the new standard.

Our mission is to enable the enjoyment of fashion without damage to people or the planet.

JOB DESCRIPTION

As a key member of the SOJO team, you’ll be stationed at our Selfridges concession, where you will help our customers face-to-face including conducting fitting appointments, as well as leading our in-store denim tailoring and repairs.

KEY RESPONSIBILITIES

• Conducting fitting appointments with customers at our Selfridges concession.
• Providing tailoring services at the Selfridges concession.

KEY COMPETENCIES

• Excellent customer service abilities, with a focus on creating a welcoming and positive experience.
• Denim tailoring and/or repair skills and experience.
• Experience in conducting in-person fittings.
• Effective communication skills, both written and verbal, for customer interactions and team collaboration.
• Comfortable with digital technology - phones and laptops.

ABOUT YOU

• You have a passion for fashion and sustainability.
• You thrive in a fast-paced environment and can manage your time effectively.
• You’re flexible and willing to work weekends as part of a rotating schedule.

WHAT WE OFFER

• Competitive annual salary of £27,352 to £28,000 with full-time employment on a rota that includes weekends.
• Opportunities to work in both the vibrant environment of Selfridges and the creative atmosphere of the SOJO studio.
• 30 days holiday (including bank holidays).
• Sick pay.
• Pension contributions.
• Free tailoring and repairs through the SOJO app or web for up to 10 items per year.
• A supportive and values-driven working environment where every team member is valued for their unique contributions.
• The chance to be part of a company making a meaningful impact in the fashion industry.

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