Powering repairs for the fashion industry
An end-to-end solution for fashion brands to embed a repair service into their business
Get in touch
Are you looking to
Embed circularity?
Digitise your repair process
Your bespoke branded portal automates slick operations across booking, collection, delivery & customer comms. With the option of no engineering integration.
Scale with our leading operations
Decades of experience in our East London repair centre & our extensive machinery and materials means your garments are cared for as if they’re our own. We can scale to meet demand with guaranteed 7 day turnaround time for garments, delighting customers by fixing their problems quickly.
Access meaningful repair metrics
A real-time data dashboard means you can track your environmental savings, proving ROI when it comes to repairs & alterations. Use your metrics to engage sustainability focused customers, and highlight potential issues with designs and materials so you can build longevity into future collections.
Tailor your solution
Boost customer loyalty
Offering repairs builds customer trust in your brand to last, bringing customers back and with higher spend.
Build sustainability
Loving an item for longer thanks to a repair, saves items from the bin and unnecessary purchases.
Fulfil your warranty
Save money from avoiding full refunds or sending a replacement item, by offering a repair. A win:win for purse and planet.
Grow brand value
Customers love and value sustainability, but reward tangible action over words. Offering repairs shows your customers where you stand.
Drive footfall in-store
Bring customers back into store with a repair experience you can make your own.
Keep ahead of regulations
Stay ahead of regulatory frameworks around producer responsibility and environmental impact.
We're leading the repair revolution
We created the Pledge to Repair to encourage all fashion brands to clearly state their values. Whether you're repairs are done in-house, with SOJO or otherwise, if you offer repairs to all your customers come and join the pledge.
Learn more
Our brand partners love us
because their customers love us
"I fell and ripped my jeans, so having them repaired meant I could re wear an item that is now sold out"
Jessica
Damson Madder
"I am so so so happy with the repair. Will definitely use again if in need. Thank you so so much!"
Maya
GANNI
"I was very impressed with the service. It was so easy and efficient. The repair is amazing, you'd never know and I feel like I have a brand new jacket! Thank you"
Riona
Nanushka
"10/10 service and amazing repair, I'm so thankful!"
Bianca
Nanushka
"I’m very glad this option exists as I definitely want to shop with you again"
Brigit
AYM
"I fell and ripped my jeans, so having them repaired meant I could re wear an item that is now sold out"
Jessica
Damson Madder
"I am so so so happy with the repair. Will definitely use again if in need. Thank you so so much!"
Maya
GANNI
"I was very impressed with the service. It was so easy and efficient. The repair is amazing, you'd never know and I feel like I have a brand new jacket! Thank you"
Riona
Nanushka
"10/10 service and amazing repair, I'm so thankful!"
Bianca
Nanushka
"I’m very glad this option exists as I definitely want to shop with you again"
Brigit
AYM
Get in touch with SOJO
Contact us through our form, or simply email us at partnerships@sojo.uk
